We will gladly take care of any issues that may arise! We process DOA (Dead On Arrival) equipment immediately for replacements(First 7 Days). The item will be tested to determine its condition. The item "NEW Sealed Cisco ISR4331/K9 ISR 4331 with 3 onboard GE, 2 NIM slots, 1 ISC slot" is in sale since Monday, February 13, 2017.This item is in the category "Computers/Tablets & Networking\Enterprise Networking, Servers\Enterprise Routers". The seller is "ciscoexpertonline" and is located in Cliffside Park, New Jersey. This item can be shipped worldwide.