If there are any issues with your Item. We will gladly take care of any issues that may arise! We process DOA (Dead On Arrival) equipment immediately for replacements(First 7 Days). The item will be tested to determine its condition. This item is in the category "Computers/Tablets & Networking\Enterprise Networking, Servers\Switches & Hubs\Network Switches".The seller is "ciscoexpertonline" and is located in this country: US. This item can be shipped worldwide.